POLICIES & PROCEDURES

In the interest of disclosure, all of the policies and procedures used are listed here. Policies and procedures are updated regularly. Please note, that with our change from Kelowna and District Society for Community Living to Pathways Abilities Society, some documents may still bare the KDSCL name during our transition until all documents are updated with our new name.

Click on the topic below to be directed down the page to specific information regarding that topic.

PERSONS SERVEDHUMAN RESOURCESCOMMUNITY RELATIONSADMINISTRATIONFINANCESQA & RISK MANAGEMENTEMERGENCIESORGANIZATIONALCOMPLAINTS PROCESS


A INDEX BINDER 1

A INDEX BINDER 2

PERSONS SERVED

Confidentiality and Release of Personal Information [policy] [procedure]

Designated Decision Maker [policy] [procedure]

Food and Nutrition[policy] [procedure]

Gift Exchange [policy] [procedure]

Home Sharing [policy] [procedure]

Individualized Funding (IF)  [policy] [procedure]

Individual Service Planning and Monitoring [policy] [procedure]

Medical Appointments [policy] [procedure]

Personal Affairs of Persons Served [policy] [procedure]

Pets in Residence [policy] [procedure]

Persons Served Rights and Consent for Release of Information [policy]

Persons Served Files and Record of Effects [policy] [procedure]

Persons Served Finances [policy] [procedure]

Persons Served in Staff Home [policy] [procedure]

Persons Served Vacations/Travel Club and Out of Town Assignments [policy][procedure]

Resident Care, Social Access and Visitors [policy] [procedure]

Seizures [policy] [procedure]

Service, Attendance and Monitoring Individuals [policy] [procedure]

Sexuality [policy] [procedure]

Sick Persons Served [policy] [procedure]

Support Protocols [policy] [procedure]

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HUMAN RESOURCES

Alcohol and Drug [policy] [procedure]

Attendance and Absenteeism [policy] [procedure]

Casual Call-In [policy] [procedure]

Casual Job Abandonment [policy] [procedure]

Cell Phones [policy] [procedure]

Certification & Qualification [policy] [procedure]

Criminal Record Check [policy] [procedure]

Discipline [policy] [procedure]

Discrimination [policy] [procedure]

Dress Code and Personal Appearance Policy [policy]

Employee Compensation [policy] [procedure]

Employee Recognition [policy] [procedure]

Exempt Compensation [policy] [procedure]

Flextime and Bank Time [policy] [procedure]

Gratuities/Tips/Gifts/Loans [policy] [procedure]

Health Requirements [policy] [procedure]

Hiring Practice [policy] [procedure]

Illness and Disability Management [policy] [procedure]

Immunization/Influenza [policy] [procedure]

Job Descriptions [policy] [procedure]

Orientation [policy] [procedure]

Overtime [policy] [procedure]

Performance Evaluations [policy] [procedure]

Personnel Files and Employee Information [policy] [procedure]

Professional Development [policy] [procedure]

Smoking [policy] [procedure]

Succession Planning [policy] [procedure]

Vacation & Time Off [policy] [procedure]

Volunteers and Practicum Students [policy] [procedure]

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COMMUNITY RELATIONS

Board Recognition [policy]

Donations and Fundraising [policy] [procedure]

Committee Participation [policy]

Media [policy] [procedure]

Promotional and Marketing Material [policy] [procedure]

Research Policy [policy]

Room Rental and Building Usage [policy] [procedure]

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ADMINISTRATION

Policies & Procedures Manual – INDEX A

Policies & Procedures Manual – INDEX B

Borrowing Equipment, Materials or Vehicles [policy] [procedure]

Business Cards, Letterhead and KDSCL Logo Usage [policy] [procedure]

Disposition of Obsolete or Damaged Inventory or Items [policy] [procedure]

Logging, Documentation, Communications and Administration [policy] [procedure]

Mail [policy] [procedure]

Retention, Administration Files, Records and Documents [policy] [procedure] [document]

Sales/ Work Orders and Invoicing [policy] [procedure]

Travel, Accommodations and Meals [policy] [procedure]

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FINANCES

Bank Accounts and Signing and Spending Authority [policy][procedure]

Budgeting, Disbursements, Payables and Receivables [policy] [procedure]

Business Decisions [policy] [procedure]

Contracts [policy] [procedure]

Credit and Credit Cards [policy] [procedure]

Credit [policy] [procedure]

Depreciation [policy] [procedure]

Fee Pricing for Services and Products [policy] [procedure]

Investments [policy] [procedure]

Petty Cash [policy] [procedure]

Purchasing and Storage [policy] [procedure]

Rent Subsidy [policy][procedure]

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QA & RISK MANAGEMENT

Quality Assurance [policy] [procedure]

Outcomes Management [policy] [procedure]

Risk Management [policy] [procedure]

Accessibility [policy] [procedure]

Advocacy in the Service Area [policy] [procedure]

Abuse [policy] [procedure]

Behavioral Support and Intervention Guidelines [policy] [procedure]

Building Maintenance and Repair [policy] [procedure]

Bullying [policy]

Complaints and Advocacy Tracking [policy] [procedure]

Conflict of Interest [policy] [procedure]

Conflict Resolution [policy] [procedure]

Control of Hazardous Materials [policy] [procedure]

Critical Incident Debriefing [policy] [procedure]

Damage and Missing Items [policy] [procedure]

Exit Pathways Policy & Procedure [policy] [procedure]

Exposure Control Plan for Blood Borne Pathogens [policy] [procedure]

Incident Reporting [policy] [procedure]

Information Technology Standards and Guidelines [policy] [procedure]

Internet/E-mail Usage [policy] [procedure]

Insurance [policy] [procedure]

Investigations and Legal Action [policy] [procedure]

Investigation of Accidents Involving Employees [policy] [procedure]

Legal Action [policy] [procedure]

Medication Administration [policy] [procedure]

Motor Vehicle Accident Reporting [policy] [procedure]

On Call [policy] [procedure]

Occupation Health and Safety and the Occupation Health and Safety Committee [policy] [procedure]

Personal Care for Persons of Opposite Sex [policy] [procedure]

Privacy [policy] [procedure]

Sentinel Events [policy] [procedure]

Shoplifting [policy] [procedure]

Theft [policy]

Transportation [policy] [procedure]

Unanticipated Service Modification, Reduction and Closure [policy] [procedure]

Universal Precautions and Infectious Diseases [policy] [procedure]

Waste Fraud and Corruption [policy] [procedure]

Working Alone, Security, Keys and Codes [policy] [procedure]

Workplace Violence Protection [policy] [procedure]

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EMERGENCIES

Death and Dying [policy] [procedure] (CLBC End of Life Policy [Policy])

Emergency Preparedness and Response [policy] [procedure]

Evacuation and Society Closure [policy] [procedure]

Injury and/or Medical Emergency [policy] [procedure]

Lockdown [policy] [procedure]

Bomb Threat [policy] [procedure]

Earthquake [policy] [procedure]

Fire and Fire Safety Management [policy] [procedure]

Forest Fire Policy [policy]

Gas Leak [policy]

Missing Person [policy] [procedure]

Power Outage [policy] [procedure]

Snow Storm Emergency Policy [policy]

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ORGANIZATIONAL

Mission, Vision and Mandate [policy]

Values Statement [policy]

Governance Policy [policy]

Code of Ethics [policy] [procedure]

Entrance, Transfer, Increase and Discontinuation of Service [policy] [procedure]

Membership [policy] [procedure]

Services Policy [policy]

Strategic Planning [policy] [procedure]

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COMPLAINTS PROCESS

Complaints and Advocacy Tracking [policy] [procedure]

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